All pricing at Branded by Evan Monet is subject to change at any time, is non-negotiable, and becomes effective upon posting to this site. If there has been agreed pricing between our company and the client before changes have been made, it will remain valid until that project is complete. Currently, payments are all made with a debit/credit card via Square or through Sezzle. No project will begin until payment has been 100% cleared.
We do not provide refunds for any services unless agreed upon. Having buyer's remorse or wanting to use another company instead is not a suitable means for a refund. Once payment has been made, the project will begin in the time frame given to the client. It is advised that you give the project ample time for completion for these reasons: revisions may be needed, there may be a peak in the orders received and prior work may take longer than expected. I provide a suitable time frame, however, there may be an additional business day or two needed before I can begin if it is a busy time.
If there is a situation where you have purchased an item, but change your mind on which item you'd like, you will be issued an online store credit in lieu of a refund. Additionally, this is only valid IF the project has not been yet placed in our immediate queue. The store credit expires 30 days after issuance. There are ZERO exceptions.
Please understand that client response plays a key role in how swiftly the creative process moves. If there is a delay in response within 10 business days of prior communication, your deposit/payment is at risk of being forfeited with no refund. Please note, that up to a $100.00 fee will incur for all projects that wish to be back in their original spot in our queue. After 3 months of neglect, it is assumed your order is no longer a primary interest and it will be canceled without a refund or store credit.
REVISIONS & DRAFTS
For all projects we created, there is a three (3) revision limit. After that, all additional revisions will incur a $35 fee per further revision.
For larger-scale projects like web design, the number of revisions is limited to 4. This is to ensure a continuous and steady workflow so your project can be completed in a reasonable time frame. Please understand that revisions do not count in the original turnaround time. Please note, that more revisions required/requested can potentially cause a change in your turnaround time.
Please understand that client response plays a key role in how swiftly the creative process moves. If there is a delay in response within 10 business days, your deposit/payment is at risk of being forfeited with no refund. Please note, that up to a $100.00 fee will incur for all projects that wish to be back in their original spot in our queue.
Draft images of ANY kind are for the purpose of approval only. They may not be copied, manipulated, or distributed to any other person or company other than those directly involved with the project without prior permission from us. All draft works are the property of Evan Sumlin.
Once final drafts have been sent, the project is deemed to be closed. We do not save files after 30 days. For example, if your project was finalized and closed on May 30, we will keep the files for the said project until June 30.
For all logo files, flyer files, or single-design files such as but not limited to, business card designs, branding templates, etc, clients will receive all files (.png, .jpeg, and/or, .pdf) via the email address provided at purchase. Clients will not obtain access to any PSD, SVG, or .AI files without payment of $35/file unless prior discussed.
SALES & SPECIAL PRICING EVENTS
During all sales, special pricing events & discounts, the revision amount is completely limited. Please refer to the list below:
Logos, logo suites, etc: Revisions are limited to two.
Websites (basic, standard, premium), Custom Acuity Scheduling designs, website revamps, banners, etc: Revisions are limited to two.
Flyers, animated flyers, etc: Revisions are limited to one.
Updated August 6, 2022